Frequently Asked Questions
I’ve never run before. Ever. Can I do this program?
Yes. Moms on the Run is designed to move even sedentary women toward regular exercise. Walking more than scheduled is welcome at any time of the program. A walking workout incorporating speed intervals is very effective at burning fat. This alternative is a choice during classes as well as the season-ending optional 5K.
If I’m not a mom, am I still welcome?
Yes! Many of our participants and coaches are not mothers. Many claim their only children have fur and four legs. We welcome all women, all ages and all fitness levels.
Can I bring my kids?
Yes, of course! We aim for convenience for busy women, whether your child care fell through or you want to spend time with your kiddos at class. You may bring them in a jogging stroller or alongside you on a bike or rollerblades, at your discretion. Their safety (including keeping them out of the way of other participants) remains 100% your responsibility.
Am I too old?
No way! We have participants of all ages, including many between 55 and 70. One of the program’s greatest assets is its ability to help forge friendships among women at all life stages.
Should I consult my doctor about starting this program?
Please review our health history questionnaire and contact your franchise owner with any questions. We recommend obtaining a physician’s approval if you have one or more of the specific conditions listed on this form, or if you have any concerns regarding your medical history and whether this program is a fit for you.
What can I do to prepare for this program?
The best thing you can do is to simply increase your overall activity level. Regular walking is helpful. If you’re a beginner, we recommend no running prior to the start of class so that we can provide you with the best possible injury-free start.
Are there separate classes for different levels?
Although different levels follow different workout routines, we accommodate all levels together (as part of one class) due to our excellent coaching staff. No need to separate teammates and friends from one another!
What’s the walking program like?
Walking programs are available in select locations based on demand. If done in a challenging way, walking provides a significant fat-burning workout. Walkers can choose to follow the intervals of the beginning or intermediate runners depending on their conditioning levels.
What’s the intermediate running program like?
It’s easy for long-time runners to get stuck in a steady-pace cardio routine. This results in less impact on our cardiovascular conditioning and metabolic rate. We incorporate speed intervals to improve fat-burning power and challenge toward faster times and increased endurance. We keep the program interesting with variety that will push your limits and keep you working hard, no matter your experience level.
Do you offer training for longer distances, such as a 10K or 10 miles?
Yes! 10K, 10-mile, and half marathon training programs are available in select locations based on demand. Contact the local franchise owner for more details.
What if I need to miss a few weeks for vacation?
We’re unable to give discounts or credits for missed classes, planned or unplanned. Class price is based on an individual’s scheduled participation in the overall program, and accounts for staffing, operational and other overhead costs.
Is my registration fee refundable if I choose to withdraw or get injured?
At Moms on the Run, our franchises are independently owned and operated; therefore each location has different cancellation policies and terms for their registration. When you purchase a program, the terms and conditions are outlined as part of the checkout process. Your location's specific policy will be outlined on that agreement. You should contact your franchise owner directly to inquire about their policies; use the Locations page to find their contact information.
Expenses, and therefore prices, vary from location to location. Your program registration fee covers the instruction, organization and administration of the program, which includes legal fees, instructors and staff, insurance, administration, technology, shirts, supplies, marketing and facility rental rates (if applicable). The majority of the expenses are finished before classes even start. For this reason, most of our locations only offer refunds, minus a processing fee, up until two weeks before the program begins. After this date, refunds are typically not issued for any reason, including withdrawals due to injury, which are a normal risk associated with physical activity. If you are injured, we encourage you to continue to participate in our walking and strength training as able.
We hope that from your perspective your investment creates commitment, and brings with it motivation, accountability, a structured exercise program, guidance and fun! When life gets hectic or obstacles get in the way, it is all too easy for women to throw in the towel on their exercise program. We will do whatever we can to help this program work for you, such as allowing you to make up classes in other locations if available.
Expenses, and therefore prices, vary from location to location. Your program registration fee covers the instruction, organization and administration of the program, which includes legal fees, instructors and staff, insurance, administration, technology, shirts, supplies, marketing and facility rental rates (if applicable). The majority of the expenses are finished before classes even start. For this reason, most of our locations only offer refunds, minus a processing fee, up until two weeks before the program begins. After this date, refunds are typically not issued for any reason, including withdrawals due to injury, which are a normal risk associated with physical activity. If you are injured, we encourage you to continue to participate in our walking and strength training as able.
We hope that from your perspective your investment creates commitment, and brings with it motivation, accountability, a structured exercise program, guidance and fun! When life gets hectic or obstacles get in the way, it is all too easy for women to throw in the towel on their exercise program. We will do whatever we can to help this program work for you, such as allowing you to make up classes in other locations if available.
Is Financial Aid Available?
Yes. Consistent with our vision to help more women lead healthier lives, we strive to assist those who wish to enroll but are facing financial hardships. We work with various sponsors and partners to offer partial and full scholarships. Please contact your local franchise owner for an application.
Can I run in more than one city?
Full enrollment in more than one location requires full payment to both; however, you may be able to negotiate a deal with the respective franchise owners. If you wish to participate in a makeup class in another city, or try out another location in your area, this is acceptable if the franchise owners affected agree.
Can I attend more classes than I originally paid for?
Contact your franchise owner to learn what prorated prices might be available for the class you’re taking part in.
Can I bring a friend?
Please do! Non-members who sign our liability forms may participate for $15 per class. Make sure to check with your franchise owner first.
What do you recommend for shoes?
We highly recommend getting fitted by a running shoe expert. There is no one "brand" that is best for everyone. Your local specialty store is likely to offer gait analysis and fitting expertise (and some even offer a discount for Moms on the Run). Ask your franchise owner for a recommendation.
SHOULD I ENROLL IN A PLAN OR CLASS PASS? WHAT’S THE DIFFERENCE?
Our “plan” packages provide you with access to a maximum number of classes each week during a session, depending on which one you purchase (1x/Week Plan, 2x/Week Plan or Unlimited Plan). Plans are not transferrable between different weeks as “makeup classes.” The only exception to this is when class is canceled. For the 1x/Week Plan, you need to stick with the same class (day/time) each week when you enroll for the session. For the purposes of our plans, the week runs Sunday through Saturday.
Our “pass” approach allows you to come to class whenever you want, using each pass as you go, during the session. Our “Any 20 Class Pass” allows you to visit up to 20 times throughout the 18-week spring/summer session. You let us know which classes you will attend based on what works best for your schedule.
Please note the plans and passes offered may vary by location.
Our “pass” approach allows you to come to class whenever you want, using each pass as you go, during the session. Our “Any 20 Class Pass” allows you to visit up to 20 times throughout the 18-week spring/summer session. You let us know which classes you will attend based on what works best for your schedule.
Please note the plans and passes offered may vary by location.
WHICH PACKAGE PROVIDES THE BEST VALUE?
Pricing is based upon providing the best per class value to those with the highest commitment level. During the 18-week Signature Training Program, our "Unlimited" Plan provides the best value and flexibility. It’s priced just $20 higher than the cost of the 2x/Week Plan for the entire session. Our "Any 20 Class Pass” provides the best value and flexibility for those not able to come as often. The 1x/Week Plan is the lowest priced option. It also offers the least flexibility, since you will attend class the same day/time each week.
We don’t have a Moms on the Run in my community. How can we get one started?
We’re so glad you asked! Moms on the Run is a franchise opportunity. If you know of a woman who is looking to start a part-time business and loves to encourage other women, or if this might be you, we’d love to chat! Learn more at momsontherun.com/franchise.
